E-commerce and Retail Software, Websites and Apps in Indore
Hexaloop builds online stores, shopping apps, billing and stock software for retail shops, distributors and e-commerce brands in Indore. The aim is simple: the same stock, price and customer record whether the sale happens at the counter, on the website or over WhatsApp.
- 10+ Years Building Software
- GST billing and stock in one system
- UPI, card and COD checkout
- Store, app and billing built together
Retail & E-commerce Technology Partner in Indore
A typical shop in Indore, whether in the old markets around Rajwada or on the main roads of Vijay Nagar, now sells in four places at once: the counter, a WhatsApp catalogue, a marketplace listing and, if it has one, its own website. Each keeps its own idea of what is in stock, so a customer pays for something the shelf no longer holds and someone spends the evening fixing it.
We build the pieces that remove that problem: an online store that loads quickly on a mid-range phone, a billing and stock system that every sale goes through, and the connection between the two. For brands that sell across India we add courier integrations, confirmation of cash-on-delivery orders and returns handling, which is where much of the margin in online selling is lost.
We are happy to recommend Shopify or WooCommerce when a hosted store will do the job, because many shops do not need custom code. We build custom when the catalogue, the pricing rules or the back office are unusual enough that a template would fight you.
Who We Build For in Retail & E-commerce
Shop owners who want an online store next to the one on the street.
E-commerce brands whose storefront is slow or whose checkout loses buyers.
Distributors and wholesalers still billing from a book or an old desktop program.
Retailers with several outlets who need stock and sales in one place.
Fashion, jewellery and lifestyle labels selling through their own site and app.
Direct-to-consumer start-ups launching with one product and one store.
Founders of multi-seller marketplaces.
Retail & E-commerce Challenges We Help Solve
The website sells an item that sold out in the shop an hour ago.
Invoices, GST returns and credit notes are prepared by hand at month end.
Orders arrive by phone, WhatsApp and marketplace, and each has its own list.
Cash-on-delivery orders come back undelivered, and the courier charge is lost.
Customers buy once and never return, because there is no loyalty program, offer or reminder.
Product pages do not appear when someone searches for the product in Indore or online.
Buyers add to the cart and leave at the payment step.
Nobody can say which products make money after returns and discounts.
What We Build for Retail & E-commerce
E-commerce Websites
A catalogue with variants such as size and colour, search, filters, a cart, pincode checks, and payment by UPI, cards, wallets or cash on delivery.
Shopping Apps
Android and iOS apps with push notifications, wishlists, order tracking and one-tap reorder, for brands whose customers come back.
Billing and POS
GST billing with barcode scanning, returns and credit notes, and several counters running at once.
Inventory and Order Management
Stock by shop, warehouse and sales channel, reorder alerts and a single list of orders from every source.
Loyalty and Offers
Points, coupons and referral rewards tied to the customer's mobile number, with reports on what brings people back.
Multi-vendor Marketplaces
Seller sign-up, product approval, commissions, payouts and a dashboard for each seller.
What Our Solutions Include
Variants and bundles — size, colour and combo products, each with its own stock
Checkout — UPI, cards, wallets and COD with an OTP or call confirmation
Pincode serviceability — delivery and COD only where you ship
Stock sync — one number across counter, website and marketplaces
GST invoices — with returns, credit notes and HSN codes
Barcode labels — printed from the product record
Order updates — by SMS and WhatsApp at each stage
Returns — reasons recorded, refunds or exchanges tracked, stock restored
Reports — best sellers, margin after returns and abandoned carts
What You Gain
Fewer overselling mistakes because every sale updates one stock figure.
Month-end GST work shrinks from days to hours.
More orders complete when checkout takes three steps, not seven.
Fewer COD returns when orders are confirmed before they ship.
Repeat customers come back for points and reminders.
You can see which products actually earn after returns.
Tools & Technologies We Use
- React
- Next.js
- React Native
- Flutter
- Node.js
- PostgreSQL
- MongoDB
- Shopify
- WooCommerce
- AWS
- Payment gateways
- Courier aggregator APIs
How We Work
Walk through your orders
We follow one order from the first message to the delivery and note who touches it, where it is written down and where it goes wrong.
Choose hosted or custom
We tell you honestly whether Shopify or WooCommerce will do, or whether your catalogue needs a custom build, and why.
Build the store and the stock link together
We build the storefront and connect it to billing and inventory at the same time, so the two never disagree.
Test with real orders
We place test orders end to end, including a failed payment, a return and a refused COD parcel.
Launch, then tune
After launch we watch where checkouts drop off and what people search for, and fix the biggest leak first.
Why Retail & E-commerce Businesses Choose Hexaloop
Honest about platforms
We recommend a hosted store when it will do, and custom code only where it earns its cost.
Store and billing built together
The same team builds the website, the billing software and the link between them.
Fits how Indian retail works
GST, HSN codes, UPI, confirmed COD, courier pincode rules and WhatsApp updates are part of the first build.
Search is considered from day one
Our SEO team structures category and product pages while the store is being built, not after.
Frequently Asked Questions
Should I use Shopify or WooCommerce, or have a store built from scratch?
If you sell standard products with a normal checkout, a hosted platform is quicker and cheaper to run. Custom makes sense for special pricing, very large catalogues or a back office that must tie in closely. We tell you which applies after looking at your catalogue and order flow.
Can the website and my shop share one stock?
Yes. The store reads and writes the same stock record as your billing or inventory system, so a sale at either place updates it. If you already use billing software, we first check whether it has an API.
How do you handle cash-on-delivery returns?
We add an OTP or call confirmation before dispatch, can switch off COD for pincodes with a poor record, and record the reason for every return. It will not remove returns, but it targets the avoidable ones.
Do you connect to couriers and payment gateways?
Yes: payment gateways for UPI, cards and wallets, courier or aggregator APIs for rates, labels and tracking, and SMS or WhatsApp for order updates.
Can you also help bring customers to the store?
Our SEO and digital marketing team can. We build category and product pages for search from the start, and can continue with listings, content and ads after launch.
Services We Offer for Retail & E-commerce
Website Design & Development
Hexaloop designs and develops responsive websites for startups, small and medium-sized businesses, ecommerce brands, educational institutions, healthcare organizations, local businesses and larger organizations. Our services cover business websites, ecommerce stores, landing pages, website redesigns, CMS-based websites and custom web portals.
Mobile Application Development
We build secure and user-friendly Android, iOS, and cross-platform applications for businesses that want to reach users on the go.
Custom Software Development
Hexaloop develops custom business software for startups, SMEs and enterprises that need purpose-built applications such as ERP systems, CRM platforms, inventory management software, business portals, workflow automation tools and data-driven dashboards.
SEO & Digital Marketing
As a performance-driven digital marketing agency in Indore, we help brands improve search visibility, attract qualified traffic, and generate more inquiries.
Graphics & Multimedia Design
Strong visuals build trust and brand recall. Our graphics and multimedia design services help your brand look consistent and professional across all channels.
Other Industries We Serve
Education
Institute websites, enquiry and admission tracking, fee and attendance software, e-learning apps and online test platforms for schools, colleges and coaching institutes.
Finance
Payment and expense apps, loan and insurance platforms, accounting software and client portals for fintech start-ups, advisors, accountants and lenders.
Food & Hospitality
Restaurant websites with direct ordering, QR menus, billing and kitchen screens, food delivery apps and hotel booking software for restaurants, cafes, banquets and hotels.
Healthcare
Clinic and hospital websites, online appointment booking, patient apps and OPD, IPD and billing software for hospitals, clinics, diagnostic labs and pharmacies.
Logistics & Delivery
Fleet and trip management, delivery tracking, driver apps, route planning and warehouse software for transporters, couriers and last-mile delivery businesses.
Manufacturing
ERP, inventory, production tracking, dispatch and dealer portals for manufacturers, with websites that bring in buyer enquiries.
Real Estate
Property listing websites, project microsites, lead tracking and site-visit scheduling for builders, brokers and property managers.
Retail & E-commerce projects we have delivered
Full case studies, including the brief, our approach and the outcome.
Guides for retail & e-commerce businesses
Practical articles from the Hexaloop blog.
Tell Us What You Sell and Where
Share your catalogue size and the places you sell. We will recommend a store, an app or a billing system, and tell you plainly if you do not need anything custom.